My son was in another state and car was having issues of not starting. he called a tow truck had it towed , all at this time I’m looking for IWS number. By this time he has made it to Ridgeland Service Center, great people here also, got ahold of IWS and lucky for my son they were ASC Certified. Receptionist was familiar with IWS and handled everything while they replaced the starter and had my son up and going 4 hours later. Last we heard receptionist was going to get tow reimbursed. For the piece of mind it brings money well spent.

Everything was easy to do, I think I waited maybe 5 seconds before David V picked up. He was one of the best adjuster/claim reps I’ve worked with in 6 years

Once again a problem arose with one of the cars and IWS took care of it without a problem. I have used this company for over 15 yrs. They have always been reliable and helpful.

IWS offered a good deal on the extended warranty for my used car. It was explained in a way I could understand and make a decision about extended warranty.

Used for many years with other cars. No issues they fixed what is warrantied… Remember certain wearable items not covered by them or other insurance companies so some may be annoyed

For our first experience/first claim, we were thrilled. Our mechanic called in a repair request and it was approved in a very short amount of time. What a relief!

Very efficient and courteous. The worked with us to make the repair and authorization transaction as smooth as possible. Very professional.

My car start malfunctioning this past Sunday. I took it to shop the following day Monday, The shop fixed it that Monday and I was able to get my car back that I need very much for my day to day work I was very pleased how quickly IWS took care of everything. The repair shop even praised IWS swiftness and response time. Thank you.

Representatives are very responsive. Received my quote for my 4th vehicle with them. Getting a warranty item repaired has always been easy and I have never had an issues. Will continue to use them for all of my vehicles.

I love doing business with IWS. They have the best plans and prices. The Customer Service team is always so polite, informative and friendly. I would highly recommend them to anyone needing an extended Warranty on their Vehicle.

I finally use these service after many years. My experience is as follows: 1. I called the customer service number and my experience was very good they were polite courteous and assured me that my vehicle was covered for the needed part repair. 2. I couldn’t help but over here the Acura service representative speaking with the insurance company here IWS. And the accurate service representative had to answer specific questions regarding the repair that needed to be performed. Which I think is great to ensure that what is needed for repairs is in harmony with what the service department is reporting to me. 3. They paid for the service without any hassle or questions to me or balances based on my particular plan.

I just purchased my third warranty with IWS. First one was in 2014 and I purchased another one when I got a new truck and again when I purchased my current truck. Customer service is second to none.